Communication Skills, Edition for College & University Students

Preface

The communication skills course is to a large extent mandatory for all students aiming to acquire any kind of certification from the university. It is usually a first year introductory course. This shows the important role competencies in communication skills plays in the acquisition of the rest of the courses taught at the university and in fact any other institution of higher learning. The generic content of the course is as follows:

Overview of the communication process in relation to reading, writing, and speaking skills; the nature of the reading process with a focus on the evaluation of bottom-up, top-down and interactive models; important factors in readability; cohesion, coherence, sentence length and complexity, organization; paragraph structure and reader strategy; fundamentals factors in effective writing process; principles of development in expressive, informative argumentative and persuasive writing skills, exploring works and meanings; denotations, connotations, metaphors, euphemisms and clichés; report writing; writing a research or library paper plagiarism and how to avoid it. Transcoding; mechanics or oral presentation techniques in seminars; tutorials, public places; listening in academic contexts. Information skills; public places; listening in academic contexts. Information skills; information sources, types of libraries; reference works and techniques; information technology, evaluation of information sources; classification schemes
This book “communication skills” is based on the need to highlight issues pertinent to this content. The aim is to equip the student with the requisite competencies to meet her academic needs throughout her/his course in the institution.
Upon successful coverage of the materials contained in this book, the student should be able to:

1. Identify basic communication principles.
2. Apply a communication process model.
3. Set clear goals for their communication.
4. Determine outcomes and results.
5. Initiate communications.
6. Avoid communication breakdowns.
7. Translate across communication styles.
8. Listen for improved understanding.
9. Achieve genuine communication.
10. Match the body language to the message.
11. Work constructively with emotions.
12. Manage verbal communication.

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