Financial and non-financial performance
Pokhariyal GP. "
Modeling influence of business excellence parameters on sustainable high performance of organizations."
International Journal of Statistics and Applied Mathematics. 2020;5(3):134-139.
AbstractOrganizations aspire to have sustainable high performance in order to have competitive advantage in the
market. Business excellence models provide frameworks to be applied by organizations in order to
develop thoughts, so that adequate actions be taken in a systematic and structured way to accomplish
sustainable high financial as well as non-financial performance. Various business excellence models
proposed by organizations as well as researchers are discussed. In this paper a mathematical model is
proposed in which independent variables are: top management team characteristic, mission vision and
core values, technology and innovation, and customer focus. Motivation and culture are moderating
variables. Government policies and global economy are intervening variables. The financial and nonfinancial performance, are dependent variables. The proposed model would yield corresponding
regression equations, representing stated hypotheses to be tested for the collected data from the field for
the chosen business organization. Further correlation coefficient can also be computed to check the
relationship between variables. From the estimated regression equations, through various tests, the
elasticity of the coefficients of model parameters and their statistical significance can be investigated.
Adequate recommendations can then be made to achieve the sustainable high performance for the
selected organization.