The Health Workers for Change impact study in Kenya

Citation:
Odero TMA. "The Health Workers for Change impact study in Kenya." Health Policy and Planning. 2001;16(1):33-39.

Abstract:

HEALTH POLICY AND PLANNING; 16(Suppl. 1): 33-39 © Oxford University Press 2001
The Health Workers for Change impact study in Kenya
WASHINGTON ONYANGO-OUMA,l FREDERICK W THIONG'O,2 THERESA MA ODERO.1 AND JOHN H OUMA2
'KEDAHR Project, Division of Vector-Borne Diseases, Ministry of Health, Kisumu, 2Divi§ion of Vector Borne
Diseases, Ministry of Health, Nairobi and 3Department of Nursing Sciences, University of Nairobi, Nairobi, Kenya
This paper reports the detailed results of a study of the impact of the Health Workers for Change (HWFC)
workshop series on clients' perceptions of health services, relationships within the health centre and relations
between the health facility and the district health system. The study was carried out in three stages: baseline,
intervention and evaluation over a period of 20 months. Data, both qualitative and quantitative, were
collected at three levels: client, facility and system. Results indicate that relations between health workers
and clients improved a great deal after the intervention while those between the facility and the system
remained to a large extent unchanged. The paper concludes that, with external support and help, especially
from the health system level, health workers can work towards improving health services and their job satisfaction,
which can lead to better health worker-client relations

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