Bio

Publications


2012

J, K.  2012.  LEAN SUPPLY CHAIN MANAGEMENT PRACTICES AT PUBLIC UNIVERSITIES IN KENYA.. , Nairobi: University of Nairobi Abstract

Lean supply chain management thinking and practices is considered as one of the ways
recognized to achieve timely supplies and to create greater values. The application of lean supply
management principles is meant to lead to improved performance of managers of the supply
chain. The Changing consumer needs and business environment has necessitated Public
Universities in Kenya to adopt lean supply chain management practices in order to survive thus
minimizing operational costs and maximizing profits. The increased change of customer needs
and the emergence of new technologies have resulted into Public Universities adapting to those
changes so as to remain relevant and competitive.
The objectives of the study sought to; (i) determine the extent that the human resource practices
linked to the supply chain management at the Public Universities in Kenya were consistent with
lean supply chain management, (ii) determine the extent that the information Technology linked
to the supply chain management at the Public Universities in Kenya were consistent with
reference to lean supply chain management and (iii)determine the extent to which the supplier
relations linked to the supply chain management at the Public Universities in Kenya were
consistent with the reference of lean supply chain management.
The study used a descriptive survey research design to assess the application of lean supply
chain management practices at the Public Universities in Kenya. The survey was used to
describe the Lean Supply chains Management practices which are successfully applied in the
Public Universities so as to enhance their service delivery. The survey was a census study that
included all the Seven Public Universities in Kenya, namely; University of Nairobi, Moi
University, Egerton University, Kenyatta University, Jomo Kenyatta University of Agriculture
and Technology, Maseno University and Masinde Muliro University. The main instruments for
data collection were structured questionnaires with both closed and open ended questions. It was
administered to the respondents through personal interviews and by dropping and picking the
questionnaires at the business premises.
The data collected was analyzed using measures of central tendency including the mean scores
and percentages and measures of dispersion. Findings were then interpreted, conclusions made
and recommendations. The study established that rigid organizational culture and resistance to
change among Public Universities is a major obstacle to successful implementation of lean
supply chain management practices in Public Universities.
The study recommends that employees of Public Universities in Kenya be involved in decision
making and be sensitized on lean supply chain management practices in order to understand the
value and the changing business environment. The study established that human resource
practices among Public Universities have not been full linked to lean supply chain management
practices due to inappropriate policies of Public Universities to develop their new and existing
staff through training on the value of lean supply chain management practices. Therefore, the
study recommends the formulation of policies by the public universities that embrace lean supply
chain management practices for competitive advantage. The study established that, integration
of information technology in every department of Public Universities in Kenya enhances
efficiency and effectiveness thus customer satisfaction. The study established that unclear
procurement policies in Public Universities in Kenya hinder efficient and effective lean supply
chain management practices and results into poor performance of Public Universities due to
increased costs associated with supply chain activities.

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