Bio

EDUCATION

EDUCATION

1974 – 1979    :  Faculty of Management Studies, University of Toronto, Ontario, Canada - Awarded the degree of Doctor of Philosophy in Marketing in 1979

1972 – 1974    : Master of Business Administration (MBA), University of Alberta, Canada - Awarded MBA degree

 1967 – 1970    : Bachelor of Commerce (B.Com), University of East Africa (University College, Nairobi)

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KEY QUALIFICATIONS

(Last updated: July 29, 2020)

Publications

2017

Macharia, RW, Kibera PFN, Munyoki JN, Kinoti MW.  2017.  Influence of Organizational Demographics on the Relationship between Green Marketing Practices and Customer Satisfaction in the Soft Drink Industry in Nairobi Kenya . Journal of Marketing and Consumer Research . 32(2422):64-78.
Macharia, RW, Kibera F, Munyoki J, Kinoti M.  2017.  Relationship Between Green Marketing Practices and Customer Satisfaction in the Soft Drink Industry in Nairobi Kenya . European Journal of Business and Management . 9(6):69-81.relationship_between_green__marketing__practices_and_customer_satisfaction_published_1.pdf

2016

Kosure, JN, Kibera FN.  2016.  Perceived Value of Investment Promotion Incentives, Organizational Characteristics and Performance of Firms in the Export Processing Zones in Kenya. Scholarly Journal of Science Research and Essay. 5(4):66-75.
Kosure, JN, Kibera FN, Musyoka R, Njihia JM.  2016.  PERCEIVED VALUE OF INVESTMENT PROMOTION INCENTIVES, MACROMARKETING ENVIRONMENT AND PERFORMANCE OF FIRMS IN EXPORT PROCESSING ZONES IN KENYA. DBA Africa Management Review. 6(3):1-15.
winnie njeru, Kibera F.  2016.  MARKETING PRACTICES, MARKET ORIENTATION AND PERFORMANCE OF TOURFIRMS IN KENYA: A MEDIATED APPROACH . DBA Africa Management Review . 6(4):33-49.marketing_practices_market_orientation_and_performance_of_tour.pdf
Nkari, IM, Kibera FN.  2016.  THE INFLUENCE OF FARMER CHARACTERISTICS ON PERFORMANCE OF COMMERCIAL FARMERS IN KIAMBU COUNTY, KENYA . European Journal of Business and Social Sciences, . 5(3):63-78.THE INFLUENCE OF FARMER CHARACTERISTICS ON PERFORMANCE OF COMMERCIAL FARMERS IN KIAMBU COUNTY, KENYA isaac_m._nkari._kibera_f.n._2016_the_influence_of_farmer_characteristics_on_performance_of_commercial_farmers_in_kiambu_county.pdf
catherine ngahu, Francis K, Kobonyo P.  2016.  Influence of Interactional Justice Strategy on Recovery Satisfaction among Customers of Mobile Money Services in Kenya . Journal of Marketing and Consumer Research . 27(2422):55-61.

2015

Joseph, OO, Francis K.  2015.  The Influence of Organizational Culture and Market Orientation on Performance of Microfinance Institutions in Kenya. International Journal of Business and Management. 10(8):204-211. Abstractthe_influence_of_organizational_culture_and_market_orientation_on_performance_of_microfinance_institutions_in_kenya.pdf

The objective of our study is to assess the influence of organizational culture and market orientation on
performance. The population of the study comprise microfinance institutions that are members of the Association of Microfinance Institutions (AMFI) in Kenya. We used descriptive cross-sectional survey design. We collected primary data using structured questionnaire. We test our hypotheses through regression analysis. Our results demonstrate that organizational culture significantly and positively influence variations in performance. The partial mediation effect of market orientation on the relationship between organizational culture and performance was confirmed. The complimentary effect of organizational culture on market orientation implies that organizations need to spend more resources in nurturing market orientation to create sustainable competitive advantage through delivery of superior customer experience. We conclude that the influence of organizational culture and market orientation on performance is more plausible for mature industries regarded as diverse in terms of customer needs.
Keywords: organizational culture, market orientation, performance, microfinance

2012

Thuo J K, N KF, et al.  2012.  “Customer Relationship Management Practices and the Marketing Productivity of Commercial Banks in Kenya”,, July 12-13, 2012. : 3rd African International Business and Management Conference (AIBUMA). , Nairobi

2011

and, KLW, Kibera F.  2011.   “Guidelines for Writing Academic Research Projects”. . Fountain. Journal of Faculty of Education. :117-129..
Kibera, LW, Kibera FN.  2011.  The Determinants of Learning Achievement of Public Primary School Children in Kenya. Journal of African International Business and Management .
Munyoki, JM, Kibera FN, Ogutu M.  2011.  Effect of Demographic Characteristics on the relationship between Technology transfer and organizational performance: A study of medium and large manufacturing firms in selected industries in Kenya. Business Administration and Management . Vol 1(6):pp179-186.
Munyoki, J.M., Kibera FN, Ogutu M.  2011.  The Influence Of Technology Transfer On Organizational Performance: A Study Of Medium And Large Manufacturing Firms In Selected Industries In Kenya. ICAESB Journal.

2010

J.M., M, F.N K, M. O.  2010.  Extent to Which University- Industry Linkage Exists In Kenya: A Study Of Medium And Large Manufacturing Firms In Selected Industries In Kenya. Business Administration and Management. Vol 1(4):pp163-169,.extent_to_which_university-_industry_linkage_exists_in_kenya_a_study_of_medium_and_large_manufacturing_firms_in_selected_industries_in_kenya.pdf

1999

Kibera, F.  1999.  Marketing And Competitiveness In Africa. Website
  1999.  “Challenges and Prospects of Female Entrepreneurship in Small Enterprises in Kenya”, Chapter 12 of African Entrepreneurship and Small Business Development of Lettice Rutashoya and Donath Olomi (Eds.), .
FN., K.  1999.   “Communication and Modernization in Central Kenya: An Experiment,” . Business Management Review, Faculty of Commerce and Management, University of Dares- Salaam, . 2(2):71-84.

1998

FN., K, Waruingi) BC.  1998.  Fundamentals of Marketing: An African Perspective; Nairobi: . : Kenya Literature Bureau

1997

Kibera, FN.  1997.  Critical review of theories of adoption of innovations . Website

1996

Kibera, FN.  1996.  Female entrepreneurship in small-scale enterprises in Kenya: challenges and prospects . Website
Kibera, FN, Mutugu TM.  1996.  Introduction to Business: A Kenyan Perspective.. Website
Kibera, FN.  1996.  “A survey on Marketing Research conducted in Kenya”. ,. Nairobi Management Journal. 1:29–49..
F.N., K.  1996.   The Impact of Print Communication of the Adoption of Innovations by Kenyan Farmers”. Nairobi Journal of Management, University of Nairobi. 1(2):183–193.

1995

Kibera, FN.  1995.  “The Role of the Cooperative Movement in Kenya’s Socioeconomic Development”, . Journal of Business Administration, University of Dhaka,. 21(1&2):101–114..

1994

Kibera, FN.  1994.  Middlemen: Are they Necessary in Kenya’s Product Distribution Systems. Website
Kibera, FN.  1994.  “The Problems, Limitations and Future Prospects of Kenya’s Cooperative Movement”, . Marketing Review, . 6:17–19..

1988

Kibera, FN.  1988.  “The Transfer of Western Marketing Know-how to East Africa” . Journal of Business Administration, Institute of Business Administration, University of Dhaka,. 14:462–83.

1987

Kibera, FN.  1987.   “An Input-Output Model for Analyzing Retailing Systems in Kenya. SOKONI Journal of Marketing Society of Kenya.

1985

Kibera, FN.  1985.   “The Effect of Message Content and Source Credibility of Information Gain by Coffee Smallholders in Central Kenya. , Journal of Management Business and Economics, Institute of Business Administration, University of Dakar, Dhaka, . 11(3)

1984

FN., K.  1984.   “Middlemen: Are they Necessary in Kenya’s Product Distribution Systems?” , Management. :27–28&33.
Kibera, FN.  1984.   “On Measuring Literacy”. Management Journal of the Kenya Institute of Management. :13–14.

1982

FN., K.  1982.   “Rural Buyers’ Exposure to mass media”, . Management, Journal of Kenya Institute of Management.
Kibera, FN.  1982.   “How Rural Buyers View Different Sources of Agricultural Information”.. Management, Journal of Kenya Institute of Management.
F.N, K.  1982.   “A Critical Review of Communication Theory”, . Journal of African Management. :2–8.

1980

Kibera, FN.  1980.  The effects of selected communications variables on the adoption of new agricultural practices by smallholders in central Kiambu, Kenya. . Website
FN., K.  1980.   “Thesis Abstract”, in Marketing Doctoral Dissertation Abstracts 1979, Chicago: American Marketing Association, .
Kibera, FN, et al.  1980.  “Need importance as a function of Culture, Background and Job Level. Proceedings. Canadian Association of Administrative Studies,.
FN., K.  1980.   “A bird’s eye view of Factors influencing Product Distribution Systems in Kenya”, . CONTACT, Journal of Consumer Association,. :3–6..

1976

FN., K, Haines P.  1976.  “Do learning rates differ Between Brands?” Proceedings, Canadian Association of Administrative Studies, .

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